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Basic $15 plan

enricoako009
I'm a Participant Level 1
I'm a Participant Level 1

Does the $15 basic plan with 250mb include unlimited canada wide text? The decription only states that it has 250 mb at 3g speed, 100 canada wide calls, unlimited incoming calls and text. No info about outgoing text. 

2 REPLIES 2

Good morning @enricoako009 I was just reading about the basic plan. When it mentions the plan it has the number 3 to reference detail below. 

It reads as follows:

3. Messages sent from Canada to a Canadian wireless number and received texts from anywhere.

Sent/ received premium texts (alerts, messages related to content and promotions), not included and charged at applicable rates.

 

My read is that texting isn't included in this plan (albeit free to receive) to send texts you would need a talk and text plan and data add on. That would be more than your $15 basic plan. 

 

If I'm reading this wrong, I hope someone will correct me. 

I hope that helps. 

 



Hey there @enricoako009!

 

To answer your question, the plan includes unlimited incoming and outgoing texts messages. This is mentioned in the footnote, as pointed out by @Original_Lucy.

 

However this could be better clarified in the "Plan features" section to avoid any confusion, so thank you for the heads up.

 

We'll have this corrected as soon as possible Smiley

 

Cheers!