Port number

Port number

Port number

SOLVED
Srisrinis
I'm a Participant Level 2

Port number

I am not able to reach customer service through *611 or 1888 481 3436 numbers. I would like to port my existing Bell phone number to Fido. I've now received the phone and SIM Card which is activated in Fido. 

 

Can someone help to which helpdesk number to contact to port my number?

 

Regards

Srini

Accepted Solution

Re: Port number

Solved by I'm a Participant Level 2 Srisrinis

Able to contact the customer service and ported my number Smiley 

View solution in context
3 REPLIES 3
johannamantilla
I'm a Participant Level 1

Did you have to activate de sim card first?

Hello Johannamantilla,

 

  Welcome to the community!

 

  In order to port a phone number from another provider, you will need an active line with Fido so you would need to activate your SIM card first. When you activate your SIM, you will be provided with a temporary phone number (see here). Once activated, you could then contact customer service to request the phone number port from your previous provider.

 

Hope this helps 😀

 

Cheers

 


Srisrinis
I'm a Participant Level 2

Able to contact the customer service and ported my number Smiley