No Primary account holder

No Primary account holder

No Primary account holder

SOLVED
Ketan1
I'm a Participant Level 1

No Primary account holder

Hi, I want to check my billing details, but it prompts that "For privacy reasons, billing details are only available to the primary account holder. If you’d like to view billing details please contact this account’s primary account holder."

I'm holding this account, what can I do?

Accepted Solution

Re: No Primary account holder

Solved by Moderator

Hey there @Ketan1,

 

Welcome to the community Smiley

 

This simply means that your online profile does not have the account holder's permissions and needs to be changed.

 

By reaching out to us at these channels, we can assist you with that process. We can also send you a PM here if you prefer.

View solution in context
1 REPLY 1
FidoSaad
Moderator

Hey there @Ketan1,

 

Welcome to the community Smiley

 

This simply means that your online profile does not have the account holder's permissions and needs to be changed.

 

By reaching out to us at these channels, we can assist you with that process. We can also send you a PM here if you prefer.