I have a negative balance of approximately $30.00 in the last bill. How long before a check is sent to my mailing address for this amount? I read somewhere that it takes 2-3 weeks, is it 2-3 weeks from my final bill or is it 2-3 weeks from when you guys send out a check - which may mean what? 2 months? IS this check automatically sent to our mailing address? or what else is there to be done to get this check?
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negative balance on last and final bill... isn't this supposed to be the answer i get - see below - a cut and paste from another thread(s) where someone asked about FIDO bills with credit balances (rather than still having to call and waste everyone's time?) - why the replies are inconsistent now with similar issue? final/last bill, customer left, and different refund procedure??? also, 2 different people on the thread link below (3 if you include me), same similar issue, one automatic check refund in 3 weeks, another 6 weeks? which is which?
Concerning the cheque, it usually takes 2 to 3 weeks after your final bill is out. However, delays may vary. This being said, if you want a more detailed answers that apply to your account I recommend contacting us.
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