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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido is falling apart!
So I logged into my account...I see a pop up saying that fido was offering me 5GB of free data for 10 months - Amazing! Very grateful, thank you. I accept it. I proceed to confirm such an offer and all of sudden everything fido related to me failed. ...
Resolved! device repair and adding line
Broken phone screen damaged wanted to get my husband a phone and I thought I would upgrade mine to the new TCL and he can have my repaired old TCL and then set up a family line I have device protection for my TCL 20s would that be possible and what a...
Resolved! SMS with URL from Fido employee
I saw a local number saying that I could get a new phone and he claims to be a Fido employee. He also said my first name. When clicked on the link, it leads to a page with the location and postal code of the local store. It also says clicked here to ...
need separate logins? really? can't merge
signed up for fido cell in store after having internet for years. I figured it would merge with my internet account (which has auto pay). Next thing I know, I'm getting an overdue noticed. I log in and only see my internet, can't view mobile.After p...
Resolved! Terrible Service : ongoing issues
Hello, I am a first time customer of Fido. I have my internet and mobile with Fido. Due to their poor instructions over the phone, they have now over charged me almost $2000. I have called about 20 times to resolve this issue. I have been told many t...
