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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Payment Program Promotion Credit - Actual Monthly Payment

Here is my cart summary: I am confused about my actual monthly payment. I have seen some very informative posts about on this forum by @Cawtau about this topic, but I am still unclear about some things. I know that the the full cost of the phone is  ...

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levitski by I'm a participant level 1
  • 6071 Views
  • 1 replies
  • 0 likes

Resolved! Changing plans details

Hi! I want to change plans but I need some information.When does the change take effect? Immediatly or next billing month?If immediatly, how exactly will it affects my bill and my data for the remaining days of my bill cycle?Would it be better to wai...

Tom_ by I'm a participant level 1
  • 1258 Views
  • 3 replies
  • 0 likes

address

I want to update my address, but I can't find the address where I live. What should I do?

JuntaeJin by I'm a participant level 1
  • 505 Views
  • 1 replies
  • 0 likes

Can I used a Speakout SIM card?

My wife has a Fido account and an old phone with a mini SIM card. She bought a new unlocked phone- but it takes a nano SIM card. We happen to have some Speakout SIM cards lying around.  Speakout uses the same Rogers/Fido network, and the SIM card ID ...

molty by I'm a participant level 2
  • 1203 Views
  • 3 replies
  • 0 likes

Billing.

I'm sort of confused to why I got an exsclusive offer of 25 g of data for 55 dollars a month. my previous phone plan was 45 dollars a month and 4 g of data unlimted call and text . So obviously I was going to upgrade for just 10 dollars more a month....

addikaila7 by I'm a participant level 1
  • 747 Views
  • 2 replies
  • 0 likes