Unforunately, I didn't know I should have to request the number tranfer when the number is in active.
So i deactivated my number and I asked to port it.
Now, I cannot accept the calls and texts, but I can still call and send texts to the others with my number.
I had a livechat with an agent and he said there are no options for it..
However the current provider told me to ask it for Fido.....
Are there any solutions for this?
Hey @ EHO! Philippe here. Welcome to the community.
You'll have to contact us for that, as we need to check-out your account to see how long it's been cancelled (among other things). You can contact us here for that or request a PM from the community.