I have cancelled before port out to the another provider
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
May 2020
Hi.
Unforunately, I didn't know I should have to request the number tranfer when the number is in active.
So i deactivated my number and I asked to port it.
Now, I cannot accept the calls and texts, but I can still call and send texts to the others with my number.
I had a livechat with an agent and he said there are no options for it..
However the current provider told me to ask it for Fido.....
Are there any solutions for this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
May 2020
Hey @ EHO! Philippe here. Welcome to the community.
You'll have to contact us for that, as we need to check-out your account to see how long it's been cancelled (among other things). You can contact us here for that or request a PM from the community.
