Good morning @FidoUsre, sorry you're moving on. You can change mid cycle and your account will be prorated. If you're porting your number out, open your account with your new provider and they will port it out for you. Don't cancel with Fido as your number won't be available to port out. Once the request from your new provider is made, you will receive a text from Fido asking if you requested it,you have 90 minutes to respond in the affirmative or the request won't go through. I hope that helps, cheers
