Hello Shreyap,
Welcome to the community!
The Fido Roam fee is charged when you use your device to make or receive a call, send a text message or use data while abroad (see here). You will be charged once every 24 hours when you use your services. Receiving text messages does not incur the Fido Roam fee so your 24 hour period would not have started because you received those text messages. However, if your phone's data and data roaming settings were enabled, it's possible your phone used some data when you first turned off your phone's Airplane mode. If that happened, then your 24 hour period would have started when your phone used the data. **edit** You should also note that if the text messages you received were MMS, the data within MMS is considered roaming data and would have therefore incurred the roaming fee.*
Are you able to check whether data was used in your phone? Unfortunately, I don't believe the app will provide real-time roaming data usage as that information wouldn't have been forwarded to Fido yet.
Sorry I couldn't provide a more definitive answer, but hope this helps 😀
Cheers
Hello again,
Assuming your phone did not use any data when you first disabled your phone's Airplane mode and your first usage was this morning at 10am, your Fido Roam session will continue until tomorrow 10am (24 hours).
Hope this helps 😀
Cheers
Hi, I have received a text before to tell me that I am now roaming. So I turned my data roaming off and went into airplane mode. I didn't get charged anything for that warning text. BUT if you received other texts from home or elsewhere before you had the chance to turn it off, then you are now being charged the $7 from that point on until the same time tomorrow. A 24 hr roaming period.
Anyone with a different answer please chime in so we both have the correct information. Hope that helps
