My friend referred me to Fido. I followed all of the instructions and signed up with Fido. It has been 3 months but both of us have not received the free month referral reward. I contacted the live agent today, and was told a few different reasons for this problem. The agent gave me wrong information and kept on changing his reasons because all of his reasons were not valid. How can I escalate this issue or file a complaint?
My friend's refer a friend page shows "Unsuccessful". However, it does not provide a reason. I sent an mail to the support team. I have been asked to provide information about myself and my friend. A month has passed with no progress.