Didn't get referral reward
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February 2023
My friend referred me to Fido. I followed all of the instructions and signed up with Fido. It has been 3 months but both of us have not received the free month referral reward. I contacted the live agent today, and was told a few different reasons for this problem. The agent gave me wrong information and kept on changing his reasons because all of his reasons were not valid. How can I escalate this issue or file a complaint?
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referral program
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April 2023
I have the same issue and they are not responsive!!!!
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April 2023
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March 2023
My friend's refer a friend page shows "Unsuccessful". However, it does not provide a reason. I sent an mail to the support team. I have been asked to provide information about myself and my friend. A month has passed with no progress.
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March 2023
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February 2023
Hi there @FionaY , has your friend checked the referral status in their refer a friend page? That may give an ides as to what the status is. It may still say pending, accepted or not complete.
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