OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Confirmation details
I just ordered a Iphone 11 pro max last Feb.18.2021 but I never received any confirmation ?Just wanna make sure if it gets through I just ordered in the website?Thank you
Resolved! Cancel Home Phone Service
Hello I have the home phone service and I would like to cancel the service as my parents don't use it and I no longer live at the house. How do I go about cancelling the service? Thanks!
Switched to new plan and billed extra minutes
I am a longtime customer of Fido. I recently switched to a new plan which includes unlimited talk. My old plan only had 460 minutes. I rec'd a notice that my minutes were getting low- about 50 minutes left, so I decided to switch. I did this on line ...
Brightstar is a scam
I've paid over 250$ into the insurance only to find out I will have to pay another $99 for repair for overheating and my cracked screen is not covered because i didn't go through fido for insurance...but bought it from one of those mall stores that s...
Haven’t received $150 GC from Oct4 Order
HelloI signed up for internet with Fido on Oct 4 and was promised a 150 GC. However I have yet to receive it. I reached out to fulfillment@helloworldfulfillment.comand they honestly seem like scammers. They claim that it should've already been sent s...
