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Data usage on phone accounts

Johnnyg53
I'm a Participant Level 1
I'm a Participant Level 1

I am not pleased that after over 4 yrs i could check my phone to see how much data i have left. Fido completely reversed it and shows what i used. Which to me is greek and a way to charge me if i go over. I'm looking into a new provider. I will drop home line as well as cell

1 REPLY 1

FidoPierre
Former Moderator
Former Moderator

Hey @Johnnyg53


Welcome to the Community! Smiley 

 

Actually, once you are logged into My Account and select your mobile number, it should display your Usage details right from the top of that page. 

 

It will show you the usage and in the center you should see the amount ``Remaining``.

 

On the App you will see a similar display but with an added box below that breaks down the Data Details as follows: 

 

Included:

My Usage:

My Remaining: 

 

I hope this helps clarify things a little.