Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Phone number
I went to change my phone number off the app but its saying I used all 5 changes for this billing period. I haven't not. What am I to do when I want to change numbers and I didn't use the number change?
Paying the bill
I am an international student and I cannot pay that much bill even I don't have a job from last year . Its a request to Fido to give me some more time so that I can arrange money to pay the bill.
Fido is getting worse and worse
Early last month, my son forgot to turn on Wifi when he was using iPad with data. Next day I got a message that my 4GB data is over by 299MB and I got $45+Tx charge. I found it's not fair and I called Fido. A lady answered me that the charge can be w...
Problems with Sign In portal page linking wireless account
Hello Fido Fellows and FamiliaI was just punted off FIDO's technical help line while waiting 36 minutes and having a representativeinitially try and answer my query. When I go to Fido.ca and log in, I am directed to a page asking me to link a wirele...
Resolved! Not receiving all text messages
Recently, I have not been receiving all the text messages that people send to me. I'm getting messages from both android and iPhone users so it doesn't seem to be BC of a certain type of phone. Currently have the Samsung Galaxy s7 edge. Anyone else e...
