Hi, I have 2 lines on my account; one for myself, and one for my husband. From his mobile when he accessed the fido app, his remaining data would appear. Now it seems since the app underwent upgrades recently, when he accesses his app, it shows my remaining data and he has to log into and change from my number to his own to find out his remaining data or access his extra hours or Thursday perks. Is there some way to change this back or possibly set up his own log onto the fido app???
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Hi again, we tried to find the fido app under the list of apps in the settings and it wasn't there! We both checked. So I guess like all things computer we try a hard boot. Tried turning the phone off and then on again. That didn't work. So tried to delete the app and reinstall. No luck.
Hi Kapable K, So we now found the app and deleted the cache. That didn't work but then deleted the data and set himself up individually and now it works. We thought because we had both lines on the same account he had to have the app signed up the same as mine. We can both see each other's data etc. if we sign into the app.
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