Fido

Fran3272

Hi, I have 2 lines on my account; one for myself, and one for my husband. From his mobile when he accessed the fido app, his remaining data would appear. Now it seems since the app underwent upgrades recently, when he accesses his app, it shows my ...

Fran3272

Hi Kapable K, So we now found the app and deleted the cache. That didn't work but then deleted the data and set himself up individually and now it works. We thought because we had both lines on the same account he had to have the app signed up the...

Fran3272

Hi again, we tried to find the fido app under the list of apps in the settings and it wasn't there! We both checked. So I guess like all things computer we try a hard boot. Tried turning the phone off and then on again. That didn't work. So tri...

Fran3272

Hello, thank you for your quick reply. Neither of us knows how to empty the app cache. Would you be able to give us step by step instructions? He uses the Samsung Galaxy S9. TiA

Fido

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