Data only plan (tablet) - No incoming SMS

[alkizmo]

I just added a second line to my account with a 4GB $15/month data only plan 

According to the features, I should be able to receive SMS (not transmit).

Yet... I am not receiving any SMS. Is this a feature that is blocked? I really need to be able to receive incoming SMS for 2-factor authentication for my work.

[FidoFaiza]

Hi @alkizmo, 

The data-only plans no longer come with text messages (both incoming and outgoing), so you should not be seeing this in the app. I apologize for the misinformation

I will send you a PM in just a bit to get some details for you so that we can have it corrected. 

Thanks. 

[FidoClaudia]

Hello, 

Just wanted to update this thread. 

We received confirmation that the plan does indeed include the capability to receive incoming SMS. The Unlimited Incoming Text feature is added to prevent customers from being charged incoming SMS in the event they put their SIM card in a phone, as incoming SMS are free.

That said, not all tablets support SMS capability – if SMS is supported on the tablet, then the manufacturer will include an SMS app in the OS out of the box; if not supported, then an SMS app would not be built into the OS.

Hope this helps.