Data not working

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I'm a Participant Level 1
I'm a Participant Level 1

Data not working

My cellular data stopped working an hour or so ago - I've tried restarting the phone and all of my other services are working fine. Is there an outage right now?

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Former Moderator
Former Moderator

Re: Data not working

Hey Silask!

 

We haven't had any reports of customer's experiencing difficulty connecting to data today. Is this still ongoing or was everything sorted out?

 

If you are still unable to use data, we will need more details. 

 

What other tests have you tried?

What's the error message you get? 

Is the same thing happening when you put your SIM card in another phone?

 

Let us know!



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Former Moderator
Former Moderator

Re: Data not working

Hey Silask!

 

Are you still having difficulty with your data connection?

 

We're here to help!



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