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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to cancel account
I came as tourist to Canada, for three months. Back in may 2023.First of, I visited a shop of Fido in a mall of North York. The guys there told me that I can select one of the options and it will automatically will be cancelled after 3 months of use....
Resolved! Set up service fee
The website says "pay no setup service fee when you activate any device online", I purchased a byop plan, and got charged with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?
Discrepancy in Bill: I am a student & Fido is charging me huge amounts with false billing. This is pure harasment.
Hi Team,Its extremely disappointing that you guys are charging me more stating data usage beyond my plan limit. Here are the 2 discrepencies:1.In the last bill, You have charged me wrongly for 4 days, mentioned in the itemised bill. These dates are 1...
Re: Voicemail Greeting on my Iphone 13
i have the same issue. did you manage to get it fixed with apple? thanks!
My phone number is not recognized as a valid mobile number in Whatsapp App
I am experiencing an issue with verifying my new mobile number on the WhatsApp iPhone app Details are as follows: Issue: Upon entering my new mobile number (just ported to Fido for a month) into the WhatsApp app for verification, I received an error...
