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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Never recieved 150 gf promissed after 3 months
When encuraged by Fido sale to switch to Fido, I was promissed $150 cr receiving after 3 moths. Howver, after 3 months and couple hours explaining the situation to other Fido agents, I got nothing rather fraustration and madness. I see this is Fido s...
Is 1 844 878 3644 a legit number?
Hi people,I do get some SMS from time to time, from short number 4735, with offers and they're asking to contact Fido at this above number.Hopefully it's a legit one, but can someone confirm? Thanks!
Ordered a phone, but haven't received shipping confirmation.
On Sunday, January 19th I ordered a Samsung A50 online with an upgraded plan. I was told via email that I would receive a confirmation email with a tracking number shortly and that I would receive my phone within five days. My account currently has t...
Resolved! Worst customer service
I called CSR today and I never know that the US rates came up to $1 per call before it was 55cts.I asked to speak with the Manager but the CSR never transferred me and she did nothing to help me.
Not honouring price in online chat
Not honouring the inital chat specialist who offered a $34/month plus tax plan for 50gigs and unlimited calling and text. Also stated that the $60 activation fee would be credited back during the 2nd and 3rd month. Plan included two credits. When i r...
