June 2019
Hi.
I've been told by the shop assistant that there are 11 countries on the list included in the 1000 minutes.
Can I please see that list?
Thanks in advance!
Solved! Go to Solution.
May
Hi everyone,
We'd like to provide clarification regarding the add-on, as we offered several in the past. Currently, this one is available for $5/month.
1500 international long distance minutes each month for calls to India, China + Hong Kong, UK, Mexico and Bangladesh.
You can see it on this page.
Some of our customers also might have another add-on which is "1000 International Long Distance Minutes to select destinations" and it includes calls from Canada to India, China + Hong Kong (excluding Macau and Taiwan), the United Kingdom, Mexico, and Bangladesh.
As we mentioned in one of our previous post, the countries can differ depending on which add-on you have. We advise reviewing the countries on your invoice to prevent any confusion.
Hope this helps.
a month ago
How about Iran?
a month ago
Hello Ebita8735,
Welcome to the community!
I understand it was mentioned that the included Countries may have varied depending on the add-on and when the 1000 International promotion was received. Unfortunately, I do not believe Iran was included in any of the variations of that promotion. As well, I do not believe Iran is apart of any of the included minute add-ons (see here). However, they do offer a Preferred International rate add-on, which would reduce the per minute call cost:
~taken from link above, under Calling --> View preferred International rates.
Hope this helps 😀
Cheers
2 weeks ago
Hello, Greeting.
How can I apply for these above mentioned of preffered rate of Iran?
Thanks
2 weeks ago
Hello Javadnarestan,
Welcome to the community!
Those preferred rates are a part of Fido's Preferred International Rate add-on. I believe you might be able to include the add-on to your plan via your My Account --> My Usage. From your Dashboard, the option to Browse Add-ons is near the bottom of the page, under Quick Actions.
If you are not able to put the add-on to your line yourself, you would need to contact customer service and have them add the Preferred International Rate add-on to your line. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
May 2021
Nigeria and Korea are also included in my plan.
June 2020
Hello,
I have the BYOD plans with the 1000-min calling internationally.
I want to change a new iphone and want to have a unlimited add-on calling USA. My question is:
If I change to a new phone with Fido and do an upgrade for the plans, shall this LD plan still be kept?
If I want to add on the unlimited call for USA, can I have both the LD for 1000 and US at the same time?
Thank you!
June 2020
Hello Misterdd,
Welcome to the community!
As far as I am aware, that 1000 International minutes was a promotional offer available on certain plans and not an add-on per se. If you were to change plans, I don't think that offer will migrate to your new plan. Unless they have another current promotion with that same offer on the new plans, you'll likely have to forfeit that promotion when you change plans.
If you chose to keep your plan (and the 1000 International minutes), I believe you should also be able add the Unlimited US calling add-on and have both options available to you.
Hope this helps 😀
Cheers
June 2020
Thank you very much!
February 2020
Hi,
I have a 1000 LD minutes as a part of my package. Can someone share the list of these countries or is it open to all.
Thanks.
February 2020
Hey @nodiahmed,
We've moved your post to this thread as the topics are similar You'll find your answer in the solution above!
December 2019
If Fido network also include Pakistan in this list it will be helpful for so many user.
June 2019
Hello Emvipi,
Welcome to the community!
As far as I am aware, I believe these are the Countries included with the 1000 International long-distance minutes:
I am not aware whether they have added an additional Country to that list or not.
**edit** You should note that long-distance (LD) calls are charged airtime plus LD. Those 1000 minutes are only for the LD portion of the calls, it does not include airtime. If you have a limited amount of airtime minutes (ie 500 Canada-wide minutes), you would be charged airtime for the LD calls if you have exceeded that limit.**
Hope this helps 😀
Cheers
June 2019
Thanks Cawtau.
I had found that list before. I was looking for the 11th country. He definitely said 11.
Do you know who might know?
PS. thanks for the heads up regarding airtime.
April 2020
I got the 1000 mins. long distance call plan.
May I know what's the countries Included?
April 2020
June 2019
February 2023
I called Italy and got billed. There is a change
February 2023
Hello @sainmym,
Depending on when you got the 1000 minutes promotion the list of countries has changed this is the list of countries that are currently included.
Source my personal account change email confirmation from December 2022.
February 2023
Hello KAPABLE-K,
Hmm, that's interesting. Thanks for posting!
@FidoSolutions Could you please verify whether the list provided applies to all 1000 International minute promotions or only to newly obtained promotions? If it only applies to newly acquired promotions, perhaps Fido might consider providing an alternate name to prevent confusion. On the other hand, if the list for the Countries has been changed across the board for the promotion, could you please update the information in FidoNick's post above so the information provided is consistent.
Cheers