Countries for the 1000 minutes of international long distance

[Emvipi]

Hi.

I've been told by the shop assistant that there are 11 countries on the list included in the 1000 minutes. 

Can I please see that list?

Thanks in advance!

[nhkhan67]

Nigeria and Korea are also included  in my plan.

[misterdd]

Hello,

I have the BYOD plans with the 1000-min calling internationally.

I want to change a new iphone and want to have a unlimited add-on calling USA. My question is:

If I change to a new phone with Fido and do an upgrade for the plans, shall this LD plan still be kept?

If I want to add on the unlimited call for USA, can I have both the LD for 1000 and US at the same time?

Thank you!

[Cawtau]

Hello Misterdd,

  Welcome to the community!

  As far as I am aware, that 1000 International minutes was a promotional offer available on certain plans and not an add-on per se. If you were to change plans, I don't think that offer will migrate to your new plan. Unless they have another current promotion with that same offer on the new plans, you'll likely have to forfeit that promotion when you change plans.

  If you chose to keep your plan (and the 1000 International minutes), I believe you should also be able add the Unlimited US calling add-on and have both options available to you.

Hope this helps 😀

Cheers

[misterdd]

Thank you very much!

[nodiahmed]

Hi,

I have a 1000 LD minutes as a part of my package. Can someone share the list of these countries or is it open to all.

Thanks.

[FidoNick]

Hey @nodiahmed,

We've moved your post to this thread as the topics are similar You'll find your answer in the solution above!

[shamsjbr]

If Fido network also include Pakistan in this list it will be helpful for so many user.

[Cawtau]

Hello Emvipi,

  Welcome to the community!

  As far as I am aware, I believe these are the Countries included with the 1000 International long-distance minutes:

• Australia
• Bangladesh
• China (excluding Macau)
• Germany
• Hong Kong
• India
• Italy
• Mexico
• Taiwan
• United Kingdom

(see here and here)

  I am not aware whether they have added an additional Country to that list or not.

**edit** You should note that long-distance (LD) calls are charged airtime plus LD. Those 1000 minutes are only for the LD portion of the calls, it does not include airtime. If you have a limited amount of airtime minutes (ie 500 Canada-wide minutes), you would be charged airtime for the LD calls if you have exceeded that limit.**

Hope this helps 😀

Cheers

[Emvipi]

Thanks Cawtau.

I had found that list before. I was looking for the 11th country. He definitely said 11.

Do you know who might know? 

PS. thanks for the heads up regarding airtime. 

[williamUng]

I got the 1000 mins. long distance call plan.

May I know what's the countries Included?

[KAPABLE-K]

Hello @williamUng,

The countries are listed above.

[FidoNick · Accepted solution]

Hey @Emvipi and @Cawtau!

There are 10 destinations as Cawtau mentioned, Macau is included though

Australia,

Bangladesh

China (including Macau)

Germany

Hong Kong

India,

Italy 

Mexico

Taiwan 

United Kingdom

Hope that helps! 

[wyllie]

For the purpose of the free 1,000 minutes for long distance calling, are each of the following included as part of the United Kingdom? In other words, could my 1,000 minutes for free long distance dialing be used to call any or all of the following locations? 

1) Orkney and Shetland (islands that are separate from the mainland, but part of Scotland)

2) Isle of Man

3) Channel Islands (Jersey and Guernsey)

Please advise, thank you!

[FidoPierre]

Hey @wyllie, 

In this case these all seem to share the same country code for the dialing pattern. This would mean they're covered under the U.K for the calls made from our service. 

I hope this helps clarify things. 🙂

[Cawtau]

Hello FidoNick,

  Thank you for the clarification! 😀

  I guess Macau would be the eleventh destination as it is an autonomous region.

Cheers!

[Cawtau]

Hello again,

  No problem 😀

  Perhaps @FidoSolutions could verify whether an 11th Country has been added to that list?

Cheers