I actually did ask again today. The answer was. If I switch from a higher cost plan to a lower cost, it has to be at the end of the cycle. Would be nice if this would be written so not like every CSR makes up the reason on the spot.
Thanks, not sure why to contact service if I don't think he lied or can prove it ?!I myself was interested why I was not offered anything online but the CSR could not answer that question.No talk and text was offered at all and the lowest cost data t...
Should, but I just changed from the $54 data plan to the $15 talk and text (has 250mb data anyway) and sinc eit wsn't offered online (no talk and text ws offered at all) I called and the agent offered this but said it can only be changed at the end o...
