Cancellation

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I'm a Participant Level 2 Atiye
I'm a Participant Level 2

Cancellation

Hello I would like to cancell my acount because I moved from canada. What ahould I need to do dor that? 

Accepted Solution

Re: Cancellation

Hey @Atiye! Welcome to the community. Smiley

 

We're sad to see you go! You can do that by contacting us here. We can also send you a PM if you want to do it through the community.

 

Let us know.

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Message 1 of 23
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I'm a Participant Level 2 young5
I'm a Participant Level 2

Re: Re:Cancellation

Really appreciated for your assistances.. - D

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Message 11 of 23
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I'm a Participant Level 1 Nicolas88
I'm a Participant Level 1

Re: Re:Cancellation

Hi @FidoClaudia ,

 

I'm in the same situation, I left Canada last week, and I totally forgot to cancel my phone.

 

Could you send me a PM to do it?

 

Thanks,

Nicolas

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Message 12 of 23
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Moderator
Moderator

Re: Re:Cancellation

Hey @Nicolas88

We'll send you a PM shortly to continue. Smiley 

 

 

 

 

 



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Message 13 of 23
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I'm a Participant Level 1 Yash2
I'm a Participant Level 1

Re: Re:Cancellation

Hi! I left Canada on July 31 and tried to cancel my service from my home country, but I am not able to contact anyone over my Fido mobile. Can this issue be sorted as soon as possible? All of my bills have been paid.

 

Thank you

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Message 14 of 23
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Moderator

Re: Re:Cancellation

Hey @Yash2! We'll send you a private message to assist you with this. Talk to you soon! Smiley 



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Message 15 of 23
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I'm a Participant Level 1 Q514692388
I'm a Participant Level 1

Re: Re:Cancellation

Dear Fido, I want to cancel or close my fido plan in Canada. Please help me.

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Message 16 of 23
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Moderator
Moderator

Re: Re:Cancellation

Hey @Q514692388 

 

I moved your post to this thread as it's related to the same subject. 

 

As you can see in the solution above, there are two ways to proceed with this type of request. You can either get in touch with customer service or we can send you a PM, if that's what you prefer. 

 

Let us know. 

 



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Message 17 of 23
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I'm a Participant Level 1 Selin
I'm a Participant Level 1

Re: Cancellation

Hello

I have moved from Canada and I would like to cancel my account. Could you please help me out for this isssue?

 

Thanks in advance 

 

Selin 

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Message 18 of 23
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Moderator
Moderator

Re: Cancellation

Hello @Selin

 

Did you try to use one of the 2 options provided in the solution above? Which one do you prefer? Smiley 

 

 



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Message 19 of 23
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I'm a Participant Level 1 Dido90
I'm a Participant Level 1

Re: Cancellation

Hi, I also want to cancel my number from my country outside Canada. Can't I do it through PM anymore? How should I do it then?

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Message 20 of 23
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