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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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No notification for international roaming

very unhappy with FIDO charging me 300 CAD for international roaming for using data without even sending a daily notification. I am done with FIDO, could you pls let me know how to port to freedom?

adarshnairm by I'm a Participant Level 2
  • 368 Views
  • 3 replies
  • 0 likes

Resolved! Doesn't like to be touched

Hello I was wondering about how I go about getting my phone warranty my screen is cracked and the assistive touch does not work. 

Jannabeam by I'm a Participant Level 1
  • 330 Views
  • 1 replies
  • 0 likes

Outgoing call I never made

I received my fido bill today with a long distance charge out going call for 68 minutes to Marlboro Maryland on my daughter's phone and a overage bill of 37.40.  We do not know anyone in Maryland, and my teenage daughter rarely uses the phone - only ...

jo_hank by I'm a Participant Level 2
  • 582 Views
  • 4 replies
  • 0 likes

Resolved! Fido support for "Dynamic Spectrum Sharing" (DSS)?

Does anybody know if the Fido LTE network supports phones capable of "Dynamic Spectrum Sharing" (DSS)? Example iPhone 12 or Samsung Galaxy S20. I have read that DSS on LTE has speeds that resemble 5G. Nice to know since Fido doesn't have 5G service a...

tommycat by I'm a Participant Level 1
  • 395 Views
  • 1 replies
  • 0 likes