Cancel port?

[Bills17]

How are you supposed to cancel a port in? I tried to port my number into Fido 5 days ago  ime # was supposedly wrong, can't get anyone on chat and I've waited on the phone for hours multiple times. WTF is with this company?

[Original_Lucy]

Hi there and welcome to the Fido community forum, @Bills17. I am sorry that you're having difficulty. Might I suggest that you try reaching out to fidosolutions on Twitter to have your issue resolved?  No waiting on your phone, just corresponding through dm.

[Bills17]

Did that 3hrs ago no response