NOW THE CALLER HEARS 5 RINGS, THEN CALLER SENT TO VOICEMAIL, IF NOT ANSWERED. HOW CAN I REDUCE THE NUMBER OF RINGS TO 3 RINGS, THEN GOES TO VOICE MAIL
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Hey there @TRADERMAN, I would like to know, who have you spoken with?
Was there any troubleshooting done?
Let us know!
Welcome to the community!
I believe changing the number of rings can only be done by customer service (see here). Another community member posted a ring code you might try, however, that method doesn't appear to work for everyone. If that method doesn't work, the change would have to be done by customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account.
That said, I believe they might be making changes to the voicemail system so the process to change the number of rings might also be different.
Hope this helps 😀
THEY TOLD ME IT CANNOT BE REDUCED BELOW 4, ONLY INCREASED TO 6