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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Voicemail prompts not working
I've tried everything reading here and yes it says I have voicemail on my account and it refuses to let me set it up. Please help I'm getting super annoyed
Resolved! File a complaint
Hello, I'd like to file a complaint to Fido throuth online or email.I tried to find the ways online, but it seems no way.Does anyone knows it? Thanks,
Resolved! Getting texts while roaming (with definitely zero charges)
I'm going on an international trip for about 3 weeks, and due to the length of time I'll be getting a local SIM there. However, I would like to still receive my Canadian texts only, since that's my 2FA for banking apps and other things. I would like ...
Fido customer service!
Don't ever trust FIDO! I called on January 5th and was offerred a Google Pixel 6A phone for $5/month and a plan of $50/month. I called back again on January 7th and was offerred the same phone but this time they sweetened the offer by giving me a ...
Terrible in-store customer service, followed by insinuation & accusation
Terrible in-store customer service, followed by insinuation & accusation: The price you pay, for cheap plansLet me begin and get some popcorn… I’ve been receiving notifications on my Fido account to add a second line for years.1. I try to add a secon...
