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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Phone credit

hello,  my name is Marvella ingabire am a user of fido my number is 613******* I would like to ask if I can have a credit for the iPhone 11 but I already have a sim card it’s  Just that I wanted to know if I can have access for a credit to have an ip...

Marvella by I'm a Visitor
  • 310 Views
  • 1 replies
  • 0 likes

Fido long distance call over charge

Hello,I have been a loyal customer to fido for  more than 16 months now. I usually have 1000 mins long distance call.Never have i missed a payment nor crossed any limit.Last month, my mom was in hospital and the doctor called me so it was urgent and ...

asif112 by I'm a Participant Level 2
  • 393 Views
  • 2 replies
  • 0 likes

Travel

Hi, I am in my country since December and I decided to stop monthly payments but I pay 7.91 each month. I received an email about roaming,  but I don't want to use it. Is it possible to continue my 7.91 payments?

David181 by I'm a Participant Level 1
  • 258 Views
  • 1 replies
  • 0 likes

Sending out a text message

Last night may 1 2021, I sent out 2 text msg, they were not sent at all, I saw the messages SENDING, this morning I checked, the msg SENDING is still thereThank you for your help and support

Nammeo by I'm a Participant Level 1
  • 246 Views
  • 1 replies
  • 0 likes

Resolved! contacting Fido

Hello, I would like to talk to an agent in private. I there anyone available? Thank you in advance!

icntf by I'm a Contributor Level 1
  • 1742 Views
  • 5 replies
  • 0 likes