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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24110 Views
  • 0 replies
  • 8 likes

extra charges

Have they returned amounts collected that are not legally discussed in your plan?#Fido 

Tebanbsc by I'm a participant level 1
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  • 1 replies
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Frustrated

I've been with Fido 13 years. Asked for service charges to be waived was told NO. Set up automatic bill payments and when it failed was told I didn't follow instructions. Funny the landing page for my account showed that auto withdrawal was setup and...

Ntlhottie by I'm a participant level 2
  • 840 Views
  • 1 replies
  • 0 likes

Cant send message with fudo, ERROR 2

I'm getting the above error when trying to send a message to 1 person (given I text few people so may affect others). I've tried verifying SMSC, deleting cache and data from message app, rebooting, upon other things. Any ideas what could cause this? ...

codieb98 by I'm a participant level 2
  • 2338 Views
  • 3 replies
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Resolved! Fido Service Issues

Anyone having issues where signal is strong but for some reason the other side stops hearing you even though you continue to speak; yet no interuption on hearing them?  Or where you or the otherside seems to blip in and out so you miss portions of th...

PaulL20 by I'm a participant level 2
  • 1427 Views
  • 3 replies
  • 0 likes