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Black Friday deal, missing credit for setup service fee

Ali_shahzad
I'm a participant level 1
I'm a participant level 1

Hi, I signed up with 2 new numbers as a new customer in November 2023 on black Friday in a store and as per the offer was supposed to get the setup service fee credited after 3 months however that did not happen. The call center is not supporting at all.  Is there anyone who has been through this and resolved? 

1 REPLY 1

FidoStephane
Moderator
Moderator

Hi there @Ali_shahzad 

 

If a in-store promotion is missing, we recommend you contact the store directly. You can find their number on your receipt, Google, or here: https://www.fido.ca/stores/