Black Friday offer, activation fee credit

[Lucj]

I have signed up for the $30 plan. But has not receive the activation fee credit on my bill. Any idea how long I will have to wait for the $50 credit?

[20303]

I signed up for the same plan. When I was in the store the rep told me that I had to purchase $50 worth of accessories to receive the credit. Was that a lie to make me purchase something?

[KAPABLE-K · Accepted solution]

Hello @Lucj,

Welcome to the community!

If you got a promotion where the activation fee will be waived you should see the credit on your 2nd or 3rd invoice if it does not show up after your 3rd invoice then you can contact customer service directly and they will be able to further help you.

[Lucj]

Thanks!