I activated a new plan back in March at a kiosk and was assured multiple times by the agent there that the $45 setup fee would be credited back to me within 2-3 months, and she even showed me her entering the promotional code during the activation which was supposed to trigger this credit. It is now 3 months later and I still have not seen a credit for the $45 fee which is concerning because just doing a quick search on these forums you can see multiple other threads with people being promised this credit down the road and not getting it. I'd appreciate any assistance I can get in resolving this issue.
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