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Activation fees

Missy-69
I'm a participant level 1
I'm a participant level 1

I contacted fido regarding adding a 4th line to my account.   The customer service employee was great however she didn't tell me about the $60 activation fee until she was done.  She also didn't tell me if I did it myself online the activation fee wouldn't be charged.  I'm really not happy at all.  I have been a fido customer for years with multiple lines and have never been charged an activation fee.  I have always been happy with fido up until today.  Beware of fees because they don't tell you until it's too late.

 

 

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