‭(844) 277-6920‬ call?

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‭(844) 277-6920‬ call?

Hi,

Got the call from ‭(844) 277-6920‬, searched and found out that people are complaining it’s a scam but it’s a fido telemarketing number, when picked up nobody answered and got hanged up. Why i got this call? 

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Re: ‭(844) 277-6920‬ call?

Hey @kn11

 

This is the phone number one of our telemarketing teams uses.  They most likely would have called you to make you a special offer.  If you want, you can wait for them to call back or you can contact us using any of the options you'll find here to have someone look at your account.  Alternatively, we can send you a PM.

 

Hope it helps! Smiley

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Re: ‭(844) 277-6920‬ call?

Hey @user456912

 

I'm sorry to hear that the line got disconnected. Sad

 

If you have a moment, you can reach out to customer service and they should be able to see any notes on your account from the agent who called.



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Re: ‭(844) 277-6920‬ call?

Hi @jasonhunter8 !

 

We'll need to access your account to remove you from the marketing list.

 

In order to do that, you'd have to contact customer service whenever is convenient for you.

However, since you're already here, we can also send you a PM if you prefer. Smiley



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Re: ‭(844) 277-6920‬ call?

Seems there's a disconnect between the two teams here. i reached out to customer service and they told me they couldn't tell and to wait for your team to call me back again. 

 

May someone kindly give me a clear answer? @FidoValerie @

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Re: ‭(844) 277-6920‬ call?

Hey there @user456912, I hope you are well. 

 

In fact, you should be able to do both. You can contact customer service and they should definitely be able to remove you from the list. However, if you get another call before you have the opportunity to call them, you can ask them to remove you from the list. 

 

I hope this clarifies Smiley 



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Re: ‭(844) 277-6920‬ call?

i didn't want to be removed though - just want to hear what the promotion

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Re: ‭(844) 277-6920‬ call?

We can always send you a PM and we can take a look at this with you! Is that something that you would be interested in?



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Re: ‭(844) 277-6920‬ call?

Yes and thank you 

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Re: ‭(844) 277-6920‬ call?

@Kayla6

 

There's a PM coming your way, talk to you soon. 



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Re: ‭(844) 277-6920‬ call?

I I didn't get the account

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Re: ‭(844) 277-6920‬ call?

I have authenticated 2 times 

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