When I try to dial *225 on the iphone XR, the remaining balance message instantly flashes away, leaving a blank screen with the "dismiss" button. I never had this problem before till the software update.
Does any of you have this type of problem for those using vouchers? Is this an apple problem or does fido need to twitch their code for *225 for the iphone?
iPhone 8 here, also experiencing the same problem.
Dialing *225 will quickly flash a message but then disappears and I hear a "Thank you."
The screen only option is to dismiss.
@FidoVanessa hey Vanessa,
I have turned off the phone (Slide to power off) and turned it back on.
I can also confirm the prepaid account is active, the message shows me it'll expire March 18th and then disappear a second later.
The iphone is on the latest software
Hey @Willy156! Thanks for the update.
Can you confirm the OS version you're on right now and the version you were on when it last worked please (if possible)?
The current iOS version is 13.3.3 on iPhone 8
I don't remember the previous iOS version but it was working with it but then suddenly this year it stopped working *225