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Conversations

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no technician available to fix my existing home internet

Hi Fido,   Sorry to say but your technical support team has disappointed my expectations.   I dont have interner aince yesterday. i called they did diagnostic and told me they need a technician to visit and fix this issue. Worst part is that no techn...

mharif by • I'm a participant level 1
  • 717 Views
  • 1 replies
  • 0 likes

Missing compensation

I moved into a new home a few months ago and there were issues with the quality of the home internet connection for about two months until it was fixed. One helpful escalation manager I spoke to told me to call in once the service issue was resolved ...

hg123 by • I'm a participant level 1
  • 741 Views
  • 1 replies
  • 0 likes

Home Internet slow after outage

Home internet is working very slow and intermittently cutting off after restored following outage. could Fido officials please confirm when are we expecting it to work as normal as before?Thank you.

VishalKhatri by • I'm a participant level 2
  • 1019 Views
  • 2 replies
  • 0 likes

Internet dropping

After the major incident last week, my internet keeps dropping. Messaged service and they told me to plug it to an individual outlet. Did that no luck, they told me to disconnect and start after 10 secs, it didn't work.All the lights are on, just tha...

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