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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Missing compensation
I moved into a new home a few months ago and there were issues with the quality of the home internet connection for about two months until it was fixed. One helpful escalation manager I spoke to told me to call in once the service issue was resolved ...
Home Internet slow after outage
Home internet is working very slow and intermittently cutting off after restored following outage. could Fido officials please confirm when are we expecting it to work as normal as before?Thank you.
Internet dropping
After the major incident last week, my internet keeps dropping. Messaged service and they told me to plug it to an individual outlet. Did that no luck, they told me to disconnect and start after 10 secs, it didn't work.All the lights are on, just tha...
No Internet: Green @ light, but seeing white lights for Up and Down
Hi Fido,It seems my neighbors who live close by their Fido is back again.But mine is still not in working with these light turned on the modem.1. Constant @ Green light (meaning the Fido is recognizing my modem)2. Constant White (light Cyan color) li...
No home internet - Day 3
This is day3 and I'm still left without home internet from Fido. I've restarted my modem many times over. How much longer do you need to fix this Fido? It's near impossible to get a hold of customer support over phone..so I'm left in the dark complet...
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