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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Constantly losing internet connection
Hi, I'm having some serious issues with my Fido home internet. The issue has been worse for the last 1 week where I lose the connection at least 10 times a day. Tried restarting and resetting the modem but it did not help. Sometimes it says "connecte...
Promotion extension
I have been using a Fido Internet 75 package (75 Mbps download, unlimited data) with 50% off promotion for 2 years. Now I want to extend another one year but when I call to hotline number nobody picked up. I really dont know what to do because my pro...
Fido internet refund impossible. Been on hold for 1hr+ and counting
I'd just like to have this on record that i've been trying to get in contact with your customer service to have this internet service refunded within the 15 days. So far i've been on hold for more than an hour and from the looks of the complaints ab...
Unstable home internet
I just have home internet 75m, howwver I lost internet often via wifi, the connection between device and modem is fine. But there is no inyernet. I have to disble/enable wifi in my device. I also reboot the modem several times.
Speed decreasing and price is going up. Need advice
Jello,Am living in Woodbridge, ON. My home internet speed has gradually decreased for the last month. Did every solution i found in the community forums but no use. Moreover, i got an email yesterday that says my discounted plan is expiring. I will h...
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