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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 108497 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 34518 Views
  • 16 replies
  • 3 likes

$150 Amazon/Walmart GC Email

Upto now, I still haven't received the said email. After multiple follow-ups through calls and online chat, even speaking to the supervisor who said he requested to escalate it, still nothing. Can someone please get back to me? I signed up since Sept...

j008 by • I'm a Participant Level 1
  • 452 Views
  • 1 replies
  • 0 likes

WhatsApp Calling Doesnt work on Wifi

Last week, got home internet from Fido. I'm not able to make or receive WhatsApp Calls.  If I connect my phone to my friend's wifi or my workplace wifi, whatsApp call works perfectly fine. Even if I enable data, whatsApp calls work however as soon as...

mianks by • I'm a Participant Level 3
  • 3931 Views
  • 12 replies
  • 0 likes

Home wifi connection

I would like to cancel my wifi connection at my home. It is taking 3 hour to connect the call to customer care to cancel. I am trying to cancel for 2 days. Is there any other options to connect a person or to cancel.

GloriaChacko by • I'm a Participant Level 1
  • 420 Views
  • 1 replies
  • 0 likes

$150 AMAZON/WALMART GIFT CARD

Hi, Kindly check the status of my gift card. I was advised that I will received it after 6 weeks from the day I applied back September 26th. Until now, I haven't get anything.  Thanks

alvinrrr by • I'm a Participant Level 2
  • 446 Views
  • 1 replies
  • 0 likes
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