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wrong charge for late payment

I set up a pre-authorized payment method for paying bill.My previously pre-authorized card expired. And I updated new pre-authorized payment info. It became effective immediately and I received confirmation email.But Fido did not charge me. And I jus...

sherry0123 by I'm a participant level 2
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  • 3 replies
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home internet is patchy

My home internet has been patchy over last couple of days and is intermittently droppping. Its very difficult to work with a network which is droppping so frequently. Any idea on how to get this fixed ? ThanksAshutosh

Modem return

Hi, I need help with returning the modem. I was suppose to receive a return package on October, and I haven't received it until now. Could I just get a return lable through email so I could reutrn it. Thank you. 

wldnjs87533 by I'm a participant level 1
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  • 1 replies
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Internet Account Problems

So how do I start. I arrange my internet from fido online and in a few day I received my modem CODA (white tower) and everything was great.  Internet speed good and all.A few weeks later I recieved my bill for $ 104 dollars for my internet service wh...