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Modem return tracking number issue

On Nov 30, I cancelled an internet service. A rep on the phone send me a link in a email to generate a return lable, I followed the link to generate the return lable witch comes with a tracking number. I used this lable and tracking number to ship th...

Modenreturn by I'm a participant level 2
  • 1025 Views
  • 1 replies
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Fido internet cutting out randomly

Ever since I signed up for home internet and received a new modem, the internet cuts in and out randomly. I've seen other posts and tried resetting and restarting the modem and it's still a problem. This was not an issue with my previous service prov...

tym218 by I'm a participant level 1
  • 1363 Views
  • 1 replies
  • 0 likes

Home Internet Setup Chaos

I recently purchased home internet from Fido (Thursday) and is having a hard time getting this set up. A technician showed up at my place the day after without an appointment and demanded to go into my unit. I cannot let him into the unit as I was at...

LWChung by I'm a participant level 1
  • 835 Views
  • 1 replies
  • 0 likes