Unstable home internet

Unstable home internet

Unstable home internet

I'm a Participant Level 2

Unstable home internet

I just have home internet 75m, howwver I lost internet often via wifi, the connection between device and modem is fine. But there is no inyernet. I have to disble/enable wifi in my device. I also reboot the modem several times.

1 REPLY 1
Moderator

Hey there @mail2mz

 

You can also test your device connection by plugging in directly to the modem using an Ethernet cable (if it's a computer). Alternatively, we would suggest getting in touch with our Fido home internet technical support team.

 

The can be reached 24/7 by phone or live chat here.