I'm sad to learn that you want to close your Internet account, is there a reason for that?
You can request the cancellation now for a future date and you'll continue to be billed and have access to the service until that date. Here are some important points to keep in mind:
To complete the transaction, an agent will need to access your account. You can reach out to us here or we can PM you on the Community, let us know what you prefer.