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Unstable home internet

I'm a participant level 2
I'm a participant level 2

I just have home internet 75m, howwver I lost internet often via wifi, the connection between device and modem is fine. But there is no inyernet. I have to disble/enable wifi in my device. I also reboot the modem several times.


Former Moderator
Former Moderator

Hey there @mail2mz


You can also test your device connection by plugging in directly to the modem using an Ethernet cable (if it's a computer). Alternatively, we would suggest getting in touch with our Fido home internet technical support team.


The can be reached 24/7 by phone or live chat here.