Return modem

[Leonard15]

So I went to 2 fido stores already to return the internet modem,  they said to deliver the modem instead.I have the return label and it's already posted on the box. So they gave us a deadline, return it 5 day after the cancelation. Will I get charged if I return it late, like only just 1 day late.?

Thank you.

[KAPABLE-K · Accepted solution]

Hello @Leonard15,

Welcome to the community!

As long as you shipped it out on time with the provided return label you should be fine if you are late then I would advise you to contact customer service and let them know.