My internet speed is much Slower than what i should have

[ItsMeOk]

I ha have recently subscribe with Fido home internet. It was working great at the beginning, I end up transferring all my home internet home services to Fido (2 locations) and also my mobile number is with Fido.

Lately I only have less than a third of the internet speed I supposed to have. That must be illegal.

I unplug and reconnect the router... no change.

Connect with a wired RJ45 to the router... no change

I am now a bit disapointed.

[FidoAnthonyZ]

Hello @ItsMeOk,

Welcome to the communty! 

Have you contacted tech support to look into this?

You can reach them at: 1-888-259-3436.