How to enable logging on the CGN3U router?

[Wayne1869]

Hi,

I'm trying to find how to enable network logging on this router but can't seem to find the option in the menu. I would think this would be a basic feature of a router. I have software version 4.5.8.38T2. Is this the latest firmware? If it's not, can you point me to where I can upgrade the firmware? Thanks

[usernamechanged]

you can only see a limited amount of events in the event tab. we can't update firmware, we can only wait for them to push newer firmware out to our modems. pretty sure our version 4.5.8.37t12 is very old.

[FidoPierre]

Hey @usernamechanged, 

Did you have a chance to check this out with our Technical Support through the live chat? 

[FidoSaad]

Hey there @Wayne1869

We'd suggest referring to the user manual of your specific model.

Alternatively, you can always reach out to us for further assistance. Our home internet technical support team can be reached 24/7 by phone or live chat here