FIDO PREPAID $150 MASTERCARD

FIDO PREPAID $150 MASTERCARD

FIDO PREPAID $150 MASTERCARD

skrmastdilse
I'm a Participant Level 2

FIDO PREPAID $150 MASTERCARD

I had activated new Fido internet connection on 12/22/2020.

I was offered promotional offer of 50% discount for first 12 bill cycles and a $150 pre-paid MC email voucher.

I was supposed to receive the email for $150 pre-paid MC email voucher within 2 weeks of the activation of my new connection.

It has been more than 3 weeks and I have not yet received the email for my $150 pre-paid MC email voucher.

3 REPLIES 3
FidoSaira
Moderator

Hey @skrmastdilse,

 

Welcome to the Community!

 

The delay is 4 weeks for the gift card. To clarify, you’ll receive an email with instructions on how to register for your Fido Mastercard® Prepaid Card up to 4 weeks after your services are installed. 

 

The registration email will come from fido@prepaiddigitalsolutions.comfido@e.helloworldmail.com OR fido@e.helloworldemail.com. At the moment, you are within the allotted time frame. I suggest you keep an eye our on your inbox/spam folder. Should you not receive anything after 4 weeks, you can contact us and we will look into it with you. 😊

 

I hope this clarifies.



skrmastdilse
I'm a Participant Level 2

Hi FidoSaira,

 

I thank you for your reply.

 

I activated my accoint on 22/12/2020 and it is the end of 6th week today.

 

I have not yet received any mail from fido@prepaiddigitalsolutions.com, fido@e.helloworldmail.com OR fido@e.helloworldemail.com till date for my $150 Fido Mastercard® Prepaid Card.

 

I request you to look into it and do the needful.

Hey @skrmastdilse! Philippe here. I'll send you a PM shortly to assist you. Smiley