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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 113574 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 35452 Views
  • 16 replies
  • 3 likes

Resolved! Bring your own Modem

I would like to use my own cable internet modem instead of the modem provided with the service.  Does Fido support a BYOD option?

JC905 by I'm a participant level 1
  • 1293 Views
  • 1 replies
  • 0 likes

Inquiry hit

I have two inquiries from Fido solutions after opening one internet account. Is this the norm cause I don't understand.

Olamide- by I'm a participant level 1
  • 471 Views
  • 1 replies
  • 0 likes

No gift card was received

Hello Fido team  Before I signed up with you on Jan 2020 I red through  the reviews that most of your customers complained about the gift card delay and I did not believe that until it happened to me. So sad to be one of your customers that believed ...

Adhamshou by I'm a participant level 1
  • 526 Views
  • 1 replies
  • 0 likes

Frustrated with the home internet

So I got the Fido home internet on march 25th and when I got the modem from Fido first of all it didn't come with a coaxial cable. So I had to go spent money to get one, I didn't care much about that. Then I plugged it in and it didn't work so I call...

Keaton by I'm a participant level 2
  • 750 Views
  • 3 replies
  • 0 likes