You can not change the username as for the SSID broadcast problem it definetly should not disable the WiFi try rebooting the modem and try it again if problem persists you can try another reset and if you still get the problem I would recommend getting a new modem from Fido.
@Canadianbania wrote:
Hi:
I wish to change my wifi password and unable to access the router admin page on 198.162.0.1. The page keeps searching and times out. When conected via ethernet port, there is no access to router admin page.
Please help.
CB
***Edited to add labels***
Hello Canadianbania,
To clarify, are you using a separate router and modem or are you using the router capabilities of the Fido modem? If you are using a separate router, you might consider trying the router's default IP (found here) to access the admin page.
Hope this helps 
Cheers
@Cawtau wrote:
@Canadianbania wrote:Hi:
I wish to change my wifi password and unable to access the router admin page on 198.162.0.1. The page keeps searching and times out. When conected via ethernet port, there is no access to router admin page.
Please help.
CB
***Edited to add labels***
Hello Canadianbania,
To clarify, are you using a separate router and modem or are you using the router capabilities of the Fido modem? If you are using a separate router, you might consider trying the router's default IP (found here) to access the admin page.
Hope this helps
Cheers
I dont have separate router. Using the fido router/modem.
Thank you for trying to help.
Did not reach customer support yesterday due to another appointment. Will try calling now.
CB
@Canadianbania wrote:Hi:
I wish to change my wifi password and unable to access the router admin page on 198.162.0.1. The page keeps searching and times out. When conected via ethernet port, there is no access to router admin page.
Please help.
CB
@Canadianbania Can you connect to the WiFi and get internet access?
If you are having issues connection via ethernet port make sure your ethernet adapter on the computer is enabled. Try taking out the power adapter on the modem wait a few seconds then plug it back in and see if you can connect to it now.
@Canadianbania Did you change your IP for the router? Open a command prompt and type in ipconfig hit enter and see what it says for default gateway.
@Canadianbania when you did the ipconfig command were you connected to WiFi or ethernet? Can you try clearing your browser cache.
What OS are you using?
Hey @Canadiabania!
Here's a page that can help you!
Set up your home Wi-Fi network (Use your smartphone, tablet or computer to get started with Fido Easy Connect):
- Make sure that your device’s Wi-Fi is turned on (usually through a Settings or Connections option).
- Check for available Wi-Fi networks and connect to the one named Fido*****-EasyConnect (the asterisks are just the last digits of the serial number labelled on your modem).
- Open a web browser and follow the simple steps on screen to test your modem connection and customize your home Wi-Fi network names and password. Click on LET’S GO to start.
- Click on TEST CONNECTION to make sure your modem’s good to go.
- Enter the name and password that you want to use for your Wi-Fi networks and click FINISH SET-UP.
- Your password must be at least 8 characters.
- Confirm your network name and password. From this screen you can also learn about the two networks generated by the Fido Wi-Fi Modem (the 2.4 GHz network and the 5 GHz network), then click COMPLETE MY SET-UP
- On the final screen you’ll see your Wi-Fi network names and password and your device will disconnect to finalize the set-up.
Hope this helps!
@Canadianbania Sometimes when I have issues connecting to a modem or router the easy fix is to set the computer IP manually if you do not knowhow to do that follow this guide here.
and use these values
- IP address 192.168.0.10
- Subnet mask 255.255.255.0
- Default gateway 192.168.0.1
- DNS 192.168.0.1
Also make sure you are using 192.168.0.1 because I just notice is your original post you mention you were using 198.162.0.1
@KAPABLE-K wrote:@Canadianbania Sometimes when I have issues connecting to a modem or router the easy fix is to set the computer IP manually if you do not knowhow to do that follow this guide here.
and use these values
- IP address 192.168.0.10
- Subnet mask 255.255.255.0
- Default gateway 192.168.0.1
- DNS 192.168.0.1
Also make sure you are using 192.168.0.1 because I just notice is your original post you mention you were using 198.162.0.1
Thank you. I am using 192.168.0.1 - sorry for the typo.
Did as you requested above, could not connect to internet at all.
Back to Auto obtain IP setting..
Thank you for trying to help.
I believe will have to resort to calling tech support. I hape waiting on the phone :(.
Appreciate your assistance.
Thank you.
That is very strange that you still can not login to the modem. If you want you can reset the modem and set it up again and you can use the new password you want when you set it up back. Probably quicker than calling Fido tech support.
