Fido

Canadianbania

Hi: I wish to change my wifi password and unable to access the router admin page on 198.162.0.1. The page keeps searching and times out. When conected via ethernet port, there is no access to router admin page. Please help. CB ***Edited to add la...

Canadianbania

Update:Called telephone support and he could not perform remote diagnostics. Ended up performing hard reset on the router and reinstallation. 2 New issues : 1. Anyway to change the default username for the router? cusadmin is default and dont see any...

Canadianbania

@Cawtau wrote:@Canadianbania wrote:Hi:I wish to change my wifi password and unable to access the router admin page on 198.162.0.1. The page keeps searching and times out. When conected via ethernet port, there is no access to router admin page. Pleas...

Canadianbania

@KAPABLE-K wrote:That is very strange that you still can not login to the modem. If you want you can reset the modem and set it up again and you can use the new password you want when you set it up back. Probably quicker than calling Fido tech suppor...

Canadianbania

@KAPABLE-K wrote:@Canadianbania Sometimes when I have issues connecting to a modem or router the easy fix is to set the computer IP manually if you do not knowhow to do that follow this guide here. and use these valuesIP address 192.168.0.10Subnet m...

Canadianbania

@FidoManuel wrote:Hey @Canadianbania! Did you visit this page? At the bottom right you'll see the link for the chat support for internet. It's available 24/7. Yes. I confirmed with chat support after 9.00 am. The chat support for internet is not act...

Fido

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