Fido

Update: I solved the issue myself by simply unplugging the device and plugging it back in.  I was then able to access the gateway website address and login. However it didn't solve my issue of no data usage being reported in MyAccount on the Fido web...

I have the same issue as you do. Incidentally ever since the Hitron gateway shows up as can't be found (started happening a few days ago) my internet usage on Fido's website has been showing up as 0 for each day's use, which can't be true because I h...