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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Conversations
FEEDBACK THREAD - Fido Home Internet Firmware Trial
Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...
Resolved! Fido Home Internet Firmware Trial
Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...
Resolved! CODA-4582-U (1A) update
ModelCODA-4582-U (1A)Software Version7.2.4.1.4b15 is there an update? how can we get it?
Resolved! Charged wifi modem rental despite service cancelled
I cancelled my service on March 20, which is the end of my billing cycle and I never have carry forward balances. Returned the modem on March 21. Got Canada post confirmation that modem has been successfully delivered on March 22. Upto this point, ev...
Resolved! Modem not connecting to the Internet
Hi, guys. I'm a new costumer. I received the modem yesterday, installed it, but it doesn't connect to the Internet (the @ light is never on). I tried different coaxial cables, turned it off and on again, but nothing. Should I wait for the guys to ena...
Resolved! increase WIFI coverage area - Boost WIFI signal
Hi, we have a very weak wifi signal, and in some areas on the home litterally no wifi. In the photo is the router we have from Fido. Can anyone receommend or advise on ways / additional equipment to buy in order to increase the area coverage of WIFI ...
Resolved! Extremely Slow Internet
I am paying for 150mbps service but I'm getting 5-6mbps speed in return. It is not a sudden drop but rather a very consistent extremely slow speed I've been getting. I'm getting really annoyed of this and seriously looking for alternate home internet...
