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Fido Home Internet

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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Fido Internet - Cannot cancel before service end

Hello, Since the recent announcement of Fido discontinuing their service in May, I have switched to another provider. For over a week, I have tried cancelling the internet services I currently have with Fido and I cannot seem to do this at all. My b...

Resolved! Internet billing not appearing in profile

Hello, I added home internet in January. I'm already a Fido customer with my phone plan. I've received an email to pay my rent meter net bill. I search for it in my profile and there's nothing indicating any payments. Currently I'm paid up. I've chec...

Resolved! Home Internet Modem Return

I took over another persons Fido internet account for 4 months before cancelling due to a move. I called to cancel because there is no way to cancel online. (I hate this) The next day I went to a Canada Post office with the email to print a prepaid s...

"Faster speeds. same price" mail

Got the following mail, is it a Scam? because I don't see anything on the website"faster speeds. Same price.We’re upgrading your Internet. Call us today!Hi ________We have an important update to share with you.We’re upgrading your Fido Home Internet ...

Worst customer service ever!

Earlier this year I signed up for Fido internet due to the cheaper price and it has been the biggest regret of my life! I have called to cancel my subscription multiple times and have been on hold for over an hour each time. As soon as I finally talk...

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