Fido Home Internet
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plan

hey fidoActually, i got my fido sim from india and they said it is free for me for first month, That's why i chose fido but now it shows me 2 months bill payment is due but it should show me 1 months but its shows 2 months due. kindly check it please...

shahidx6600 by I'm a participant level 1
  • 90 Views
  • 1 replies
  • 0 likes

Horrible support service

On hold for 37 minutes, no indication of queu length, nor of wait time for a response... finally, the agent could not hear me... I was on a land line, which works perfectly well, unmuted, and tried both the speakerphone (with my mouth right up agains...

tnspinto by I'm a participant level 2
  • 101 Views
  • 1 replies
  • 0 likes

Resolved! No one answers my call whenever I call Fido customer support

I have been trying to reach Fido customer support for the past four days (on 611 and 1 (888) 481-3436). I kept waiting for over three hours but nobody answered my call. I can provide screenshots of the call waiting for timings. Not sure why is this h...

sOrion1 by I'm a participant level 1
  • 2034 Views
  • 7 replies
  • 1 likes

Home internet plan changed and it was not over phone.

Subject: Concern Regarding Unnotified Increase in Internet Charges and Customer Service ExperienceDear Customer Service Manager,I am writing to express my dissatisfaction with the recent increase in my internet charges, which I discovered was impleme...

simar7 by I'm a participant level 3
  • 116 Views
  • 1 replies
  • 1 likes

How to get money back after service canceled

I was Fido Home Internet client for number of years. Unfortunately they started to follow Rogers shoes and increase monthly payment as way to show appreciation for their long time clients. I have canceled service and returned modem on March 29. On Ap...

realist by I'm a participant level 2
  • 751 Views
  • 5 replies
  • 0 likes