$150 prepaid master card for internet service

$150 prepaid master card for internet service

$150 prepaid master card for internet service

I'm a Participant Level 2

$150 prepaid master card for internet service

hi I purchased fido Internet service from walmart back in 29th November 2020.

i was told by sales re that i will receive $150 prepaid MasterCard (E-mail) after 6 weeks from the date of purchase.

 

i still didn't receive any e-mail regarding $150 prepaid card.

 

please look in to this issue. Thanks

 

 

 

6 REPLIES 6
Moderator

Hey @Pravinchandra!

 

We'll definitely look into this with you. 

Did you already make sure to double-check your spam and junk email folders? 

 



I'm a Participant Level 2

hi,

 

i did check my spam and junk email.

i couldn't find any email from fido for $150 MasterCard registration.

can you tell me from what email address should i expect to receive it?

Thank you for checking! I'll send you a PM shortly to look into this with you. 😊

 

 



I'm a Participant Level 3

I've been waiting 4 months for mine and after 3 PMs back and forth I'm told it will be another 10 business days. I've jumped through all of the hoops and I don't see why it can't be escalated and processed faster.

 

Keep pursuing it. I don't know if they hope people will give up when they don't receive their gift card.

We replied to your PM, @MarleneC. Rest assured that we will help you with this. Smiley 



I'm a Participant Level 2

Did you get an email to register for your Card? If not I would check your junk mail folders ..  I just go my email for my PP$150MC about 5 days ago. You should have had yours in the first week of Jan or so.. if my timing goes along with yours.

 

Good luck!